Telegram voice channel for contact center

Be on the channels your customers love. Connect your contact center to Telegram network and let your customer use their favorite instant messaging app and device. Join to vivid Telegram community among with more than 700 million active users and start receiving voice calls  from Telegram users.


Telegram users call to company’s service number just like to another Telegram user. The contact center receives calls as traditional telephone calls.

Free calling

In Telegram, it does not matter from which country or to whom you are calling, it is always free for the user. No need to worry about the phone bill anymore.


Boost customer satisfaction, create long-lasting customer relationships and reduce costs. Connect your contact center to Telegram network using our carrier-grade cloud service and start receiving voice calls from Telegram users. Learn more


Secure by design is a key principle of the Contactpipe voice platform. Our team is fully committed to security-first thinking. We respect Telegram’s commitment to user privacy and security; protecting user privacy is our top priority. Learn more

Get started

If you are interested in Contactpipe, please let us know and we’ll be in touch. We will have the service up and running in just a few days.